Reopening Information

Find information regarding the reopening of Pinnacle Health Club on November 9th

What does this mean for my membership?

All memberships will resume from Monday the 9th of November with some exceptions (listed below). Your payments will resume in line with your usual day and frequency. Note that your first payment may be a different amount than usual taking into consideration pro rata of day of the week we closed (Wednesday) and day of the week we open (Monday). Please also note than any overdues were suspended whilst we were closed, but will resume debits as well from when the club reopens. You can contact your club via email to fix up your overdues in advance if you would prefer.

Exceptions:
– Extended suspensions already arranged or in place will stand so you don’t have to request those again
– Personal training memberships will be reduced to just gym or studio access rates with personal training bookings and payments continuing through our Pinnacle Studios App.

Will creche be returning

No, unfortunately under our current restrictions, creche will not be reopening yet.

What are the Covid Safety measures put in place?

You can find a link to all our covid safety measures here. You will need to agree to our member code of conduct, which you can see here.

Do I have to wear a mask?

Current government restrictions ask that unless you have a lawful reason not to such as medical reason, members must wear masks to and from the gym, and during low intensity exercise. Members may take their masks off when exerting themselves strenuously in a class or exercise. All members and staff must maintain social distancing whether they are wearing a mask or not.

Will virtual classes remain?

Your access to our live and on-demand classes with our instructors and coaches will continue. You have access to these via our member portal on our website, or our Pinnacle@Home facebook group.

More information about mask wearing